About ashwassif

ashwassif · 03-02-2021

Hi I been reading about passing variables between scripts and ended up at this discussion https://community.cisco.com/t5/contact-center/uccx-11-5-session-data-issue/td-p/3734009 explaining that you should not use the get session info and mapping id ...

ashwassif · 09-24-2020

Hi Wondering if someone can help here. Is there a way to use Cisco Customer Virtual Assistant with UCCX? The white paper here: https://www.cisco.com/c/en/us/products/contact-center/unified-contact-center-express/white-paper-listing.html for UCCX and ...

ashwassif · 03-03-2021

@Jonathan Schulenberg thank you for your reply. Before i see your reply i was playing around and managed to get it working in test environment by using a set session info step on script 1 and mapping the voicemail variable in the context to that. on ...

ashwassif · 09-24-2020

@ptindall Thank you for that. i actually stumbled upon your twitter while researching about this subject after i posted the question which led me to your box examples and San Diego session which i watched twice already. pretty impressive work. The o...

Member Since	‎08-17-2020 07:49 PM
Date Last Visited	‎09-01-2021 12:05 AM
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Pass variable from one script to another using Get contact info

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