About asafgo616

asafgo616 · 05-03-2021

Hello, I having a issue with setup Outbound Dialer with CPA. the Flow:Dialer->CUSP->VGW->SIP->Provider. In the INVITE i can see that CPA Enabled: 035829: May 3 11:48:42.789: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:Received:INVITE sip:036487990@10.X...

asafgo616 · 01-29-2020

Hello, My customer have VVB Ver 11.6 and ES 85 is installed. We hear a "Fragmented audio" in every call in all IVRs, It's happening couple times in month. After investigation I see that when this happend, There is a lots of alerts in the VVB server: ...

asafgo616 · 03-16-2019

Hello, My customer have a problem When call waiting in Queue although There is an Agent in Ready . The calls wait in queue for 40-50 Sec before ring in Agent Phone. (The Agent In Ready State for 1 Hour) Its Randomly - not in every call. I Att...

asafgo616 · 11-01-2018

Hello, I have Unity Connection and Im&Presence in Ver: 11.5.1.11900 2 Unity Servers and 2 Presence servers. The VM installed with the resource: VMCPUMemoryDiskUsersIm&Presence2 vCPU4 GB80GB X25,000Unity Connection1 vCPU4 GB160GB1,000 Now ...

asafgo616 · 10-10-2018

Hello, My customer have 8851 phones Ver: 88xx-sip.12-1-1SR1-4.k3. There is employee that have samsung galaxy S6, with the same reboots issue. Someone have this issue too with this cellphone? Also there is Document "supported devices" for Pairin...

asafgo616 · 05-06-2021

Hi, Outgoing / Incoming call works fine. for Outgoing from the Dialer to the Provider: dial-peer voice 200 voip description Inbound only dial-peer for incoming VOIP calls translation-profile incoming add-prefix-9 session protocol sipv2 incomin...

asafgo616 · 03-18-2019

Thank you Jonathan, In the MIVR Log I Can see:%MIVR-SS_RM-3-ERROR_ALLOCATING_RESOURCE:[MIVR_SS_RM_RmMsgProcessor-153-0-RmMsgProcessor] Resource: An error has occurred while allocating this resource: Module Name=RM component,A specific description for...

asafgo616 · 11-22-2018

Hello Jaime, "Using Windows Time Services as an NTP server is not recommended or supported because Windows Time Services often use Simple Network Time Protocol (SNTP), and Cisco Unified CM cannot successfully synchronize with SNTP." my customer h...

asafgo616 · 11-13-2018

Hi all,To the Unity Connection servers - I will backup and restore to a new OVA.To Im&Presence Server - I look in the Cisco Docs, I saw a Procedure in "Upgrade and Migration Guide":- To change the vCPU, make the change in vSphere Client. Ensure that ...

asafgo616 · 11-05-2018

it's an old discussion, but did you solve that? I have same issue in hunt pilot, i want to ring in 2 DNs 360 Sec total (Longest Idle Time) but after 180 seconds the call got disconnected. I changed the Sip Profile And service Parameter But still ...

Member Since	‎01-16-2017 04:48 AM
Date Last Visited	‎03-06-2024 12:10 AM
Posts	55
Total Helpful Votes Received	5

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User Activity

UCCE - Outbound Dialer + SIP CPA

CSCvd40382 - IPIVR MIVR JVM heap memory usage is high and core dump due to VXML Documents

uccx - Agent in ready state but the call stuck in Queue

Increase VM resource to Unity Connection and Im&Presence

CSCvk34487 - 8865/8845 reboots when paired over bluetooth with Samsung Galaxy S8 phone.

Re: UCCE - Outbound Dialer + SIP CPA

Re: uccx - Agent in ready state but the call stuck in Queue

Re: cucm 11.5 ntp windows

Re: Increase VM resource to Unity Connection and Im&Presence

Re: Hi,Apologies for the delay. I