afeldsott
Level 1
Level 1
Member since ‎10-25-2002
‎01-24-2020

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  • 16 Posts
  • 0 Solutions
  • 17 Helpful votes Given
  • 1 Helpful votes Received
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On our current version of UCCX/UCM, supervisors are able to initiate a recording of agent calls remotely.  Has anyone found a way to accomplish this in Finesse?
My company currently has Exchange 5.5 loaded on an old server. Our plan is to migrate Exchange to a new Dell Xeon dual processor server. We are also ready to install Unity. Questions include: 1) Any problem with having only one installation of Exc...
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Member Since ‎10-25-2002 10:39 AM
Date Last Visited ‎01-24-2020 12:12 PM
Posts 16
Total Helpful Votes Received 1
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