An outbound call from a Cisco IP phone to a cellphone will ring like usual but once it hits the voicemail box, the call gets terminated. If you call that same phone from another cellphone, the voicemail box works just fine and you can leave a message...
Hello, I have to update more than 1000 phones, specifically a single speed-dial button items. I know i have to use bulk administration for this, how can i go about doing that? Thank you in advance!
Is there a way to add a call forward all line button that you press which already has the number programmed into that line so once you press it, it will disable/enable the forwarding when needed? CUCM v11.5 Cisco 7965
CUCM v11.5.1.14900-11Jabber for Windows v12.8.2.52982 Build 302982 Users will experience static/no sound when speaking with callers but this happens every now and then, i suspect it could be the headsets that we use which are USB headsets but we wil...
Has anyone found a fix for this? We are currently experiencing this issue with an agent and restarting the device and resetting Jabber does not resolve the issue. I had to replace the device for it to work but all of the PCs that we deploy for the WF...
After finding and configuring the headers/fields of each requirement, i got a CSV ready. Now, how do i deploy this out to the existing phones across the property? Thank you again,
Thank you for confirming! Would I be able to create a hunt group to forward the calls and then use the "hunt group logout" button to try and simulate the request?
I have told the agents to run the active call statistics and copy the results if they ever had any issues and most of the results that came back have little to no packet loss under the audio. I myself haven't had any static or sound issues from when ...
I'll pull those logs when i get the chance! Thank you! I tested it a little bit more on my end, i have two laptops and two test agent profiles. I called my cell phone and went to initiate the transfer between the two test accounts... and it works fin...
