Hello,1). I want to retrive records from the Sql database and that will be stored in variable (may be a array).How to achieve this either by SQL or JAVA.2). How to call a java program in IVR script??Thanks in Advance.Vaibhav Deshpande
Hi Laurent,Thank you for quick reply. In our case we are using Wallboard to display the RT stats, and office starts at 10.30 am so the management want RT stats start at that time. What changes we need to do in CRS? Thanks in advance.Vaibhav
Hi Christine,New Agent means new connection to the new ODBC? if yes than you will require license for it. Noramally Wallboard comes with single ODBC user.Thanks Vaibhav
Hi Laurent,The CRS system automatically resets all statistics each day at midnight.But what if u want to channge the time to say 10.30am everyday? Is it possible?Thanks In Advance,Vaibhav
