Hi, I want to install Cisco Contact center demo version to see if our clients like it. Can anyone please tell us from where I can download the Contact Center file because I read it needs a DVD or an iso image to install Contact Center. Thank you for your time in advance. Veeral veeral.gpatel@gmail.com ... View more

Hello, My client has a UC540 system. We are trying to connect it to internet. We have got a static ip address, subnet mask, default gateway, primary and secondary DNS ip address from ISP. Can anyone help me configure UC540 so that we can configure our system to connect to internet using CLI. I would also like to access this particular router remotely. I was trying to use CCA but unable to do so. Will have to use CLI and I am very new to CLI. I have configured ip address for fastethernet 0/0 (WAN interface of UC540). But can anyone help me configure the default gateway primary and secondary DNS server and remote connectivity to the router using CLI. Please help. Thank you for your time and consideration Veeral ... View more

Hello, Can anyone help me configure Cisco IP Conference Phone 7937G with UC560. Is there any special steps to perform for configuration or just as a normal Cisco IP phone connect directly to the router, assign extension using CCA and it will start working? Do I need to perform additional steps to configure this conference phone like registering it with TAPS? How can I activate the conference phone and how can I get the TAPS extension to activate it? Thank you for your time and consideration. Veeral vpatel@metrocsg.com ... View more

Hi Everyone, I am using UC540 at my client site. They are able to access internet using the ethernet cable but are not able to access internet using Wi-Fi. The router is broadcasting the SSID (Cisco-data) and we are able to connect to router, but we are not able to connect to internet using Wi-Fi. Both their voice and data are on different vlan. Can anyone help me troubleshoot this problem. Thank you. Veeral ... View more

Hi Everyone, We have a UC540 unit installed. And lately, my client is facing some problem with it. My client would start with dialing the number and then pick up the phone. When client picks up the phone it should start dialing the number but instead they hearing it dialing on the loud speaker in the warehouse and when the numbers are done dialing it just stays on as speaker. Does not connect to the other party. Can anyone help me troubleshoot this problem? Thank you for your time and considerations. Veeral ... View more

Hi, I am using UC540. I have 3 blast groups created which has three different DID numbers assigned to it. How can I set up a callerID for each of these 3 blast groups. For example, if a user from a prticular blast group dials out his outgoing number at the other end should be displayed as his Blast group's DID number. Please can anyone help me with this. Thank you. Veeral ... View more