Webex Control Hub does not display most of the detailed info about our on-prem CUCM registered Telepresence endpoints such as Platform, Hardware, IPs, Location, Speaker, Microphone, Camera. Is there a way for Webex Control Hub to display this info? C...

We have a DX80 that has the error message "Microphone not detected" displayed at the top of the screen.Remote System Diagnostics check does not show any issues.Configuration shows "Input Microphone Mode: FocusedWide" and "Microphones Mute Enabled: In...

A client has their own personal Cisco 530 Headset that they used on their own personal laptop for a Webex meeting and is has registered itself to our Control Hub. We have multiple on-prem devices we are already managing and don't what our device list...

Our IX units have their timezone set to "Current timezone: Australia/Sydney" which is UTC+10:00 but the logs appear to be in UTC+ 00:00. Can the log timezone be change? Software Version: 9.1.1

Does this bug also affect IX 9.1.1? Logs from one of our IX units today after a report of dial failures: 2020-11-23 22:54:47: INFO Local user dialing [removed].[removed]@[removed].webex.com2020-11-23 22:54:50: INFO Main Video negotiated Frame Rate is...