Customer has UC320 with external MP3 player and 3.5 to 3.5 line cord. UC320 is set to play external music source and not interanal. Unit software at 2.2.2. GA. I have tested MP3 and it is working, 3.5 to 3.5 is in external MOH plug. I have changed MO...

Client has UC320 with 525G2 and 508G phones, and SIP trunks.They dial 9 to get outside line.When they go to their directory and try to just press the call button in throws error tone, if they do edit dial remove area code then add 9 it works.Is this ...

Current load:Cisco UC520W-8U-4FXO-K9  (MPC8358) processor (revision 0x202) with 249856K/12288K bytes of memory.Processor board ID FOC113332EDMPC8358 CPU Rev: Part Number 0x804A, Revision ID 0x2010 FastEthernet interfaces1 terminal line8 Voice FXO int...

How many user can the UC520 running 8.2 firmware support. When I did a syatem upgrade the system said 14 licensed users. Is this the max or can I buy a license pack to add more users??

Does anyone know where I can get a downloadable copy of the 7.0.4 software? I have a customers UC520 at 4.2 right now with NO current Cisco contract and can only find this link for the 8.2 sofware download:  https://supportforums.cisco.com/docs/DOC-9...