Hi All,We have a multisite architecture with centralised call processing and Unity Connection 8.x is also shared by all the sites.Only in 1 particular site, we are unable to hear the personal greeting recorded by the users, it play the system default...

Hello All,My customer has 3 analog conference stationsClearOne Max EX wiredPolycom Voicestation 300Polycom Soundstation VTX 1000These are connected to a VG224, added to the CUCM. for conferencing, Users should ideally place the first call on hold and...

HI All,I have just deploid the latest Jabber Android client on CUCM 8.6 and cannot make outgoing calls from the Mobile phone. Here is what I have done.Created the Android extension on CUCM 8.6 ( Status - Registered)Associated End User (Super user wit...

Hi All,We have this very frequent problem of CAd getting logged out for all agents at a site but there is no problem with the ongoing calls. MIVR Logs shows Reason code as 32765 which points to Connection down. But the agents are using Cisco IP commu...