We would like to update 3000 Cisco IP Communicators to the newest version which is 8-6-6-25.  Currently, all staff has version 8-6-0. We want to make sure we keep the Device Name AND TFTP values after the upgrade. How can we do this without losing De...

Hello, I'm trying to forward a call on UCCE to CUCM.  If a caller calls and inbound Precision Queue, and no one is available, i want the call to be routed to another extension.  I know i must do this on script editor, but i'm not sure of what nodes t...

Hello, We are currently running on an early 2021 Jabber version and we would like to update to Cisco Jabber 14.0.2.  The last time we updated versions, we had several issues with logins to Cisco Jabber.  After installing new Jabber versions we had to...