I have a unique situation and I need a unique solution. We have a phone (Model 8841) set up to barge into another phone (Model 7841) so calls can be monitored. These calls are sensitive in nature and now the people monitoring the phone (using the 884...

I am trying to create an anonymous hotline voicemail box. I have a routing pattern setup that masks the caller number. I set up the voicemail box to only play the message and not anything pre or post message. The issue comes with notifications. User ...

We have an operator who transfers people to various call handlers. Most require caller input. However once a caller is transferred to a call handler and selects an option, the system responds by saying "You cannot be transferred to this number. Check...