we have a receptionist who answers multiple incoming 800 numbers.. other than associating them to an extension, is there a way for one extension to list what incoming line the line came in on so she knows to answer correctly?ie, 800-444-1111 comes in...

I went to use that funky new explorer like interface that cisco put on the switch downloads (what was wrong with the directories? was that too complicated for someone?) I personally found the old file directory worked much better.and the attached scr...

I have a cm cluster, unity and ipcc that were installed in early '04 and haven't been touched since.. I've been running thru the patches.. numerous..the cm are at 4.0(2)sr2a and I'm going to 4.0(2)sr2c, unity to 4.0.3 to 4.0.5 and also cm-tsp to 8.1....

We have two 3745's we like to use as redundant h323 gateways. Also use xmedius (hence the h323)Can someone point me to a doc or explain the best way to set up redundant gateways with callmanager. we have two local t1's and two long distance pri's so ...

One of my vendors is telling me that with pre-standard power a WLC cannot control the antenna power settings of the 1130/1200 series access points. Does anyone know if this is true or not?