About DobleV

DobleV · 03-28-2023

hello everyone, i hope you are well. In ECE 12.5, im triying to configure just one folder (not inbox) from an email address, this to be used from the retriever service. Is this factible? Thanks in advaced. Kind Regards.

DobleV · 10-19-2022

hey there!!one of my users is still using Windows 7 and the reports from CUIC are not woking. any idea or suggestion? thanks in advaced.

DobleV · 03-29-2021

hello guys, do you know if CVP media server has a limitation of size to the audio media file.? thank you in advanced.

DobleV · 03-18-2021

hello guys, I have a question: always the realtime report Outbound Rports calls send me more calls attempts than Attemps per campaign daily report? do you have any idea why? thanks in advanced

DobleV · 02-25-2021

Hi guys, I will change some Calltype names, i mean, same Calltype ID different name. but i have some questions: 1.if I change the name, the HDS it will be update? or the logs in the HDS will be remain with the old name?When i check an historical repo...

DobleV · 03-19-2021

Any response?

DobleV · 01-19-2021

@garthmanyou are right, they are into the finesse Administration Server. thank you.

Member Since	‎01-07-2021 07:34 AM
Date Last Visited	‎11-06-2023 09:31 AM
Posts	9
Total Helpful Votes Received	5

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Cisco ECE email - IMAP Folder

CUIC 12.5 - Windows 7

CVP - Media files - maximum audio file size

#attempts are different between Outbound Reports calls counts per campaign real time VS Attemps per campaign daily report

UCCE change calltype name

Re: #attempts are different between Outbound Reports calls counts per campaign real time VS Attemps per campaign daily report

Re: UCCE - Agent Event Detail - Reason Code 40763