Hi there
We have deleted a call type and it is currently still in the table with Deleted='Y'.
Someone needs to run a CUIC report using this call type, but it cannot be used in CUIC anymore.
What I tried:
- Fully deleting a CT (no record in the dat...
Bill
this pushed me in the right direction. We had a layer of database and views in between, which confused me a bit. At the end I found that the reports in question used a different value list assigned to the CallTypeID field (in the report definiti...
Thank you Piyush
The pity with this solution is that it generates new call type IDs. Older reporting data will contain old call type IDs, that have no valid call type name associated anymore. So the reporting on the newly created call type does not...
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