Hi All, Kindly share the command for releasing the Jabber extension from PG, UCCE 11.6(1) version. Issue: Currently the Jabber extension is locked in PG, so its not allowing to do Finesse login. Thanks.
Hi bill.king1, Thankyou for your input. Yes that was also one of our step we performed to fix this issue. Our actual issue is, the user left organization and the User profile from UCCE and the Jabber extension were Deleted from the system. But the De...
The issue is resolved by using the PROCMON command in PG server. PROCMON Command format below: Step 1: PROCMON <custname> <nodename> <process> (process should be the pim process connecting to the agent peripheral e.g pim1).Step 2: resetas <agent-id> ...
