Hi Team ,I am building one  web application from my side, where i  need to get Realtime data and Historical data from this Cisco UCCE awdb/hds  DB .Queries:a. Whether its possible to get realtime SQL data from UCCE AWDB  to my third party application...

Hi All,We are use Finesse 11.6 with UCCE 11.6 components . Globally we are using Incedo CRM for other department work day today use. Requirement:Going forward UCCE , Agents are going to use only  Incedo CRM via Browser continuously and they wont use ...

Hi All,We are use Finesse 11.6 with UCCE 11.6 components . Globally we are using Incedo CRM for other department work day today use. Requirement:Going forward UCCE , Agents are going to use only  Incedo CRM via Browser continuously and they wont use ...

Hi All,We are use Finesse 11.6 with UCCE 11.6 components . Globally we are using Incedo CRM for other department work day today use. Requirement:Going forward UCCE , Agents are going to use only  Incedo CRM via Browser continuously and they wont use ...