One of our customers reported some severe issues after we placed a speed dial button on their attendant consoles for their multicast paging group.  Whenever they received an incoming call or placed an outgoing call, both streams of audio would play t...

Last week, a customer of ours that uses SPA509Gs called to complain that calls they were transferring were going to an unknown outside number.  It took us a while to track this down, but we managed to narrow the focus to a single phone.  After checki...

Hi all,Our company is located in South Mississippi and our customer base spans three different area codes, two of which are 7-digit dialing areas.  We use Metaswitch as our switch provider, which includes a provisioning system.The issue we're experie...