Hello, We have CUCM>>>> VOICE GATEWAY>>>>>>PSTN Inbound calls to pilot number "08039055000" is working fine but calls to the direct lines i.e "08035095207" is not working. I did a dna and attached is the outcome.   Kindly advise on what to do

Hello Team, I have CUCM (11.5) connected to a CUBE (2921) and SIP trunk to ITSP, but my inbound calls are not going through the sip trunk while the outbound calls are not working at all. All the partition and CSS are configured correctly but am unabl...

Hello Everyone, i have a sip trunk on CME, and inbound calls was going initially, but the outbound was having issue. The SIP trunk is registered, but i can see "sip/2.0 500 internal server error" on the debugs I have limited knowlegde on cme.  Kindly...

I have a client that needs to upload FAQ files to the Cisco Agent Desktop to be accessible by all agents. How can i achieve this task?