I have a data collection profile created  When I go to create a upload profile a collection profile is required from the pull down but the pull downs are blank.and therefore I cannot create profile and or upload my data System has also been stuck in ...

trying to be a Delegate Admin but I run into a “Sorry, we have encountered a technical error” page.  This is prior to matching a serial number with a support contract.  If I use a Colleague's account I can match  a serial number with a support contra...