Hello, We are looking at a way to Automatically reclaim Webex Calling professional licenses from control hub immediately following the user’s last working day. Because revoking the license free up the user’s assigned PSTN number, the automation will ...

Hi All,  I am trying to find the best solution to enable a Supervisor to close the contact Center early, by dialing in and adding a PIN.  I am struggling to find any documentation.  Can anyone point me in the right direction, please?

Hi,Where the circle is in this call flow, I need to add another number, so when the customer calls, it goes to a new numbers first, and if they don't answer, the call then goes to the queues. Is this possible?Kind RegardsCostas

Hi All,I am new to API's.  I need to setup a way to automate reports from analyzer to be sent to a BigQuery environment.  I have setup a new Integration My Apps, and under URL, i have added the URL of where the reports are (not sure if this is correc...

We currently send via a schedule in Analyzer a weekly data dump of calls data that a SUP has to copy-paste into a SharePoint file which is then imported to a number of reports. We’re looking for a more automated way to handle this process. I wanted t...