Hello, We have our own web app and we try to get the SSO token from the finesse. Our finesse is linked to Azure (IDP). The current steps we are doing: 1. We use the azure-activedirectory-library-for-js and use the AuthenticationContext with all the c...

Hi, I wonder if its possible to cancel a running call consult - while the active call is in hold state and the other call is on going to the target and waiting to be answered. I tried to use connection.disconnect(); - it drops the on going & the acti...

Hello, I am using call consult in my script: dialoutCall = (CiscoCall) provider.createCall(); TerminalConnection terminalConnection = ctipTerminal.getTerminalConnections()[0]; dialoutCall.consult(terminalConnection,dialToNum); when using consult the...

Hello, Inside Device > Phone there is a configuration called "Link Layer Discovery Protocol (LLDP): PC Port". As far as i know it enables the phone to send a LLDP packets to the PC. The timer seems to be 60seconds by default, I was wondering if there...