About andres.pelissari

andres.pelissari · 05-29-2017

Hello Everyone, We're having a problem in 3 of our customers, their scheduled uploads are shown as "in processing", on the Portal, since last thursday (May, 26th). Is there any workaround for this or we just have to wait ? Thanks in advance and...

andres.pelissari · 03-22-2017

Hello, We're having a problem in one of our customers portal, the devices appear duplicated in the inventory list, also, on the "upload processing" tab all uploads appears duplicated, follows attached an example. Is there any workaround for this ?...

andres.pelissari · 06-07-2017

Hello Justin, I've just checked and the problem is fixed. Thank you a lot for your help on this. Best Regards, Andres Pelissari

andres.pelissari · 06-05-2017

Hello Justin, Yes, the uploads are working properly now. Thak you for your help, Best Regards, Andres Pelissari

andres.pelissari · 05-30-2017

Sure, the CCO is: sntc@atelecom.com.br Thank you

andres.pelissari · 05-30-2017

Hello Justin, I've sended you the PM with the information. Let me know if you need any other information to proceed Thanks and best regards, Andres Pelissari

andres.pelissari · 05-29-2017

Hello Justin, I found out that this problem is only happening in one account, all the other portal users can see the data without duplicity. Is there any way we can delete the portal for this user and re-create it ? I only found an option to remov...

Member Since	‎08-26-2016 11:12 AM
Date Last Visited	‎08-18-2017 06:49 PM
Posts	12

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Upload Processing Stuck

Duplicated devices and uploads

Hello Justin,

Hello Justin,

Sure, the CCO is: sntc

Hello Justin,

Hello Justin,