About tobyweston

tobyweston · 08-31-2011

Hi,We have recently set up a UC540 over SIPs. Incoming and outgoing calls are working fine at the moment, the problem lies when a call comes in from an external number.If the UC540 is called from an external number then the phones will ring fine if i...

tobyweston · 09-08-2011

Hi,Response from the SP is"I have just been in with the VoIP team and they have tested this by temporarily diverting the IP that our systems send the calls to and trying it on a test PBX.The test PBX has a sound that is played when a call is connect...

tobyweston · 09-05-2011

Thanks for the reply Adam,The contact address is the correct sips number / IP / port.I have passed some of this information on to the SP to see if they can make use of any of it to troubleshoot the issue.I double checked the WAN access list again an...

tobyweston · 09-05-2011

Hi Adam,Sorry you are right, i missed an IP. I added it to the access list and re run the call to get a new debug log.

tobyweston · 09-05-2011

Hi Adam,Please see the attached file of the debug logs.

tobyweston · 09-05-2011

Hi,Just an update.Tried xlite while connected to the same netgear as the UC is and it works fine, incoming calls ring as normal and sound is transmitted.

Member Since	‎08-30-2011 09:38 AM
Date Last Visited	‎08-18-2017 03:54 AM
Posts	9

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UC540 - No Ringing Tone or AA on Incoming Calls

Re: UC540 - No Ringing Tone or AA on Incoming Calls

Re: UC540 - No Ringing Tone or AA on Incoming Calls

Re: UC540 - No Ringing Tone or AA on Incoming Calls

Re: UC540 - No Ringing Tone or AA on Incoming Calls

UC540 - No Ringing Tone or AA on Incoming Calls