Hi AllHope someone can provide me the answer to this...We are looking at purchasing a Ciso 1861(E) router for a very small Branch office, but we are not sure whether to go for the E version or not.I have 2 questions, but cannot find the documents any...

Hi,We are using CRS4 at the moment on a windows box, and we are looking at upgrading to version 8 (Linux version)Has anyone done this? We only have 2 scripts that can easily be re-written if need be. What are your suggestions?ThanksSimon

Hi I was wondering if you can help with a caller ID issue, I am not sure if it is a telco issue or an issue with the config. We are in Japan, and when we phone any japanese number we get the correct caller ID displayed of 0456404429 on the phones. If...

Hi at the moment we are on CCX 4.5 enhanced. We are looking at if there is a way of accessing the agent state table to get the current agents ready at any one time. We are not adverse to upgrading to a later version or the premium addition. Some one ...

IPCC express version 4.5 are you able to receive a PSTN call via Call Manager and then route it back out to a different PSTN number. Within the scripting functionality will the function PLACE CALL be able to do this?We have the following in a script ...