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terri.rose
Level 1
Level 1
Member since ‎09-06-2016
‎02-27-2024
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  • 14 Posts
  • 1 Solutions
  • 5 Helpful votes Given
  • 30 Helpful votes Received
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First Discussion
5 Discussion Posts
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Call Studio Properties - fetchtimeout, fetchaudio, fetchaudiodelay

03-23-2022
We have defined the following VXML properties in our Call Studio project properties under the Root Doc Settings:fetchtimeout           65sfetchaudio               http://MediaFiles/en-us/sys/fetchdelay.wavfetchaudiodelay       2sThese properties work...

Omni-Channel VXML Dialog State Interruption

10-25-2021
We are using a 3rd party AI solution to provide an omni-channel experience from CVP 12.5 with the 3rd party solution executing VXML on the common VVB component.  Is there a way to interrupt the VXML dialog state without the caller pressing a DTMF key...

CVP/VVB Invoke Subdialog 3rd Party VXML Document fails - connection refused

02-02-2021
We are trying to invoke a 3rd party VXML document using the Invoke Subdialog node in CVP.  The URL executes successfully and a portion of the VXML document is received (actual size is 7k but only 2k received) in VVB but then a connection error is thr...
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Member Since ‎09-06-2016 05:40 AM
Date Last Visited ‎02-27-2024 02:49 PM
Posts 14
Total Helpful Votes Received 30
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