terri.rose
Level 1
Level 1
Member since ‎09-06-2016
‎02-27-2024

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  • 14 Posts
  • 1 Solutions
  • 5 Helpful votes Given
  • 30 Helpful votes Received
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FirstQuestion

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We have defined the following VXML properties in our Call Studio project properties under the Root Doc Settings:fetchtimeout           65sfetchaudio               http://MediaFiles/en-us/sys/fetchdelay.wavfetchaudiodelay       2sThese properties work...
We are using a 3rd party AI solution to provide an omni-channel experience from CVP 12.5 with the 3rd party solution executing VXML on the common VVB component.  Is there a way to interrupt the VXML dialog state without the caller pressing a DTMF key...
We are trying to invoke a 3rd party VXML document using the Invoke Subdialog node in CVP.  The URL executes successfully and a portion of the VXML document is received (actual size is 7k but only 2k received) in VVB but then a connection error is thr...
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Member Since ‎09-06-2016 05:40 AM
Date Last Visited ‎02-27-2024 02:49 PM
Posts 14
Total Helpful Votes Received 30
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