Hi,I am setting up a call flow in Unity Connection 7 where callers will be first directed to a call handler which plays a recorded message and then to the Caller System Transfer Conversation so that they can enter the extension they wish to reach. I...
Hi,When using the Dynamic Configuration Tool to put together an order for CUWL (upgrade from older version) it insists that the Client Options are completed so that the number equals the total number of users. Does it matter what is entered there - d...
Hi,We have a setup which has been seeing connectivity issues between two routers connected through a 3550 switch running 12.1(20)EA1. Periodically the OSPF neighbour relationship will drop and HSRP will become active on router2, (both issues) due to...
Hi,I have three users in a top down line group, even if the first person has CFwdAll setup (to VM or another DN), their phone rings. Assuming extns 101, 102 and 103, this can be annoying if 101 and 102 are at lunch (with CFwdAll set to VM) as caller...
Hi Rob,Thanks for the thorough reply. Upgrading will not realy be an option for this customer. So I will have to look into the other options (already determined that pickup group will not work).ThanksDave
