It appears to take a long time for the SPA502G to download the XMLDefault502G.cnf.xml and XMLDefault.cnf.xml files from the UC520. It has been sitting here for nearly 3 hours now. Is it supposed to take this long, or is there a problem?

I am new to Cisco equipment. I was able to recover from Rommon following the procedure on here. I loaded uc500-advipservicesk9-mz.151-2.T4 from the UC500 8.2,0 update package. Does this mean I have successfully updated the firmware? What should be my...

Updating the UC520 to 8.2 Software package, How long is typical time for "Setup Voicemail Main Image Install" to display "Completed"? It has been nearly an hour and status still indicates "Working".Thanks for any help.Will