Hi,
In SNTC Portal: Actions/Schedule Report says: Request Entity Too LargeThe requested resource does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.
I have problem with duplicate host names. 1778 devices has hostname 250-AP03, which is not customers real host name, they have different ip-addresses, and their real hostnames doesnt show in portal. Most of devices are powers, SFPs and like that. I t...
Hello,customer tried to grant access to SNTC portal for my colleagues, but got this error:If the checkbox for the role is not selectable, it is because the user is not a associated with an external company, or the user is not a reseller of any of you...
Hi,One of our customers has given me access to their SNTC portal, two days ago, But I dont see the customer in portal.Got this email from Cisco: You have been granted access to Cisco resources as CBR Admin for SNTC at ZYZ as of 9 Mar 2021 12:26:51 GM...
Hi,They have problem to login services.cisco.com portal, it says "You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services Contract". But they have that contract.br, marko
Please, we need help with this case.Similar case to: https://community.cisco.com/t5/smart-net-total-care-portal-and/sntc-access-not-possible-because-reseller-status-missing/m-p/3679023