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Hello! I'm trying to build a webpage that once it has been access, the page send a request to the UCCX API using Javascript to update the skills of an agent. When I run the command on Postman, it works pretty well, the skills are updated. When i try ...
Hello! Did you get able to resolve this? We are facing the same issue with Jabber and Calabrio recording server. This is happening to random agent on random calls.Thanks!
Hello David! First of all, thanks for taking the time to reply to my request! Am I right to say that this link is related to Finesse more than UCCX? Is it the same API for both? I was under the impression that the UCCX API wasn't the same as Finesse...
Hello! I'm facing the exact same issue while trying to do a pretty similar tool to play with skill via a webpage. Did you manage to get things work? I can also only find info related to Finesse API and not to UCCX Configuration API.Thanks!!Ricko
