We have noticed over the past week the numbers for total calls, handled calls today, calls abandoned and calls de-queued have not reset daily but just continue to increase.  Im not sure what has been changed as we have not gone into anything lately t...

I have an ASA 5510 and am attempting to audit users logins/logouts.  I have logging enabled (with timestamp) and have attempted to setup emails for all VPN client logins.  This is what I have put in on the config:smtp-server 10.22.4.50 <-- my Exchang...

I just installed AnyConnect Essentials license for 250 users.  When I connect to ASA from internet to download the client it says the client already installed is newer than what I'm trying to download and it errors out.  How do I update this on my AS...

I'm trying to figure out how (if possible) for the Cisco UCCX Agent Desktop application from taking over a users Windows session every time the phone rings.  This is very annoying and takes the end user out of what ever application they are currently...