About karen.brady1

karen.brady1 · 09-01-2017

Hi all,Wondering how to configure SNMP community string in Jabber Guest. Have checked config-install guide and admin guide, but no references. Checked CLI & Admin GUI - poked around but nothing obvious to configure.Anyone know if this is setting av...

karen.brady1 · 09-20-2016

Hi all, Is there a setting in UCCE 11.x to allow you edit the default timeout settings for Agent Reskill URL ? Thanks K

karen.brady1 · 01-08-2019

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karen.brady1 · 01-08-2019

Hi, Did you get a resolution for this error ? Thanks K

karen.brady1 · 09-21-2016

I cannot see this reference in v11.0 Admin guide. Can you help me find the relevant for UCCE v11.0 ?

karen.brady1 · 09-21-2016

It is not failing. It is logging user out when page is not in use (idle) after ~ 30 mins. Is there a setting that can be changed to allow Idle time > 30 mins ?

karen.brady1 · 09-21-2016

Hi David, They are using the Agent Reskill URL. They would use it, then go about other work tasks on other applications and then flick back to it. They would like that it stays logged on/open for changes without having to logon after 30mins timeout...

Member Since	‎05-03-2016 11:26 AM
Date Last Visited	‎11-25-2021 09:22 AM
Posts	9

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Jabber Guest - SNMP ?

UCCE 11 Agent Reskill Timeout

Re: Finesse Sign Out Error - Your attempt to sign out failed. The system may continue to route calls to your device. Please contact the administrator

Re: Finesse Sign Out Error - Your attempt to sign out failed. The system may continue to route calls to your device. Please contact the administrator

I cannot see this reference

It is not failing. It is

Hi David,