About ellenthomson

ellenthomson · 12-07-2016

Hello We are running CUC 7.1.3 and I have recently been asked if it is possible to download a VM message left on a phone. From the searching I have done I know this is possible in CUC 8 and above but when I look on the PCA web pages for the phone in...

ellenthomson · 09-29-2016

Hello I have recently noticed that our CUCM servers are not backing up (problem with the backup server), while trying to resolve this I carried out a manual backup but noticed that getting following error from the SUB server "unable to contact server...

ellenthomson · 12-23-2015

Hello I am looking for a bit of advice, we have a Centralized CUCM and CUC for Voicemail, with CUCME running in SRST mode at the individual sites. There is a requirement to split off some of the sites. I know the CUCME can run the phones and I know ...

ellenthomson · 12-23-2015

Hello I am looking for a bit of advice, we have a Centralized CUCM and CUC for Voicemail, with CUCME running in SRST mode at the individual sites. There is a requirement to split off some of the sites. I know the CUCME can run the phones and I know ...

ellenthomson · 07-11-2014

HelloI have a strange Huntgroup problem that I am having problems troubleshooting, and I am hoping someone can point me in the right direction We have a CUCM 7.13 set-up with 6 sitesOne of sites has a huntgroup set-up to take calls and pass them amon...

ellenthomson · 12-08-2016

Hi Rob This would have been the easiest option but unfortunately was using the PCA pages through a remote connection on a server so no sound card an no inbox options However I finally got the port sorted and got the message archiver tool to work Got...

ellenthomson · 12-08-2016

Hi Andrew Yes got the Message Archiver installed but cant get it to communicate with CUC server, got the group correct in account, activated the necessary proxy service but still no joy. Suspect firewall blocking port so looking into getting this un...

ellenthomson · 09-30-2016

Hi Mohammed Did not get a chance to do this yesterday afternoon but just have and it seems to have worked. Did notice that the IPsec.perm file on the SUB server is still the same as it was (only regenerated the IPsec.perm on the PUB server so don't k...

ellenthomson · 09-29-2016

Hi Mohammed and Manish Thanks for the super super quick response to my question I will have a read through the information in the link you provided Manish so I understand the process a bit better then I will carry out the regeneration/upload One que...

ellenthomson · 12-23-2015

Hello chaps Thanks for the information but I am sort of after information on what low cost third party options for voicemail are out there. Using the CUE module would be easier I know but it would be nice to give a few options for voicemail, hence t...

Member Since	‎04-12-2006 10:42 AM
Date Last Visited	‎08-18-2017 03:54 AM
Posts	20

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How to download VM messages as wav files

CUCM backup problems

CUCME with third pary voicemail

CUCME with third pary voicemail

How to troubleshoot Huntgroup Problem

Hi Rob

Hi Andrew

Hi Mohammed

Hi Mohammed and Manish

Hello chaps