About john Members

john Members · 02-27-2017

Hi all, We have a customer who is interested for AMP for Endpoint deployment. All the clients are on Citrix environment and I don't know specially how citrix works. Do I need one instance of AMP for each console or just one instance on the citrix ser...

john Members · 09-28-2012

Hi,I have a CUCM 7.1.5 and I want to implement a call authorization code for the internationnal calls.I have seen the Matter code and the Force Authorization Code, but this apply to all the phones and users on the CUCM and this is the same code for a...

john Members · 06-25-2012

Hi,How can I implement a web integration from my website to UCCX. I just want a link from my website which open a chat or email session with the first available agent in UCCX.Thanks for your help.

john Members · 02-28-2017

Thank you for your help, I will do these steps. Regards.

john Members · 02-28-2017

David, Thank you for your help. I have asked and the clients are reimaged each days. So I think I can install AMP in "write mode" of the Citrix image and it will persist on the client after it will be reimaged. Regards.

john Members · 09-28-2012

Hi Rob,Thanks for your answer !In fact, I will implement the FAC for phones where are many users and only authorized users will have a code...Thanks,John.

Member Since	‎06-25-2012 01:09 AM
Date Last Visited	‎08-18-2017 03:54 AM
Posts	7
Total Helpful Votes Received	10

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AMP on Citrix environment

Per phone - Call authorization code

web intergration on UCCX 8 agents

Thank you for your help, I

David,

Per phone - Call authorization code