Wayne Lockhart
Level 1
Level 1
Member since ‎09-28-2012
‎03-04-2020

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Integrating ICM Script with 3rd party VRU using GED-125 interface and having trouble to send the call (transfer) from Cisco CallManager to 3rd party VRU. Send-to-VRU node  - it is not clear how to pass the destination for 3rd party VRU.
I am working to create and test an integration to Cisco ICM 8.5 connected to an Aspect Unified IP CTI interface.   The solution will recieve agent and call events from Unified IP and consume them to understand the state of activity and available agen...
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Member Since ‎09-28-2012 12:22 PM
Date Last Visited ‎03-04-2020 12:17 AM
Posts 2