Level 1
Level 1
Member since ‎04-11-2012

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  • 13 Posts
  • 0 Solutions
  • 8 Helpful votes Given
  • 0 Helpful votes Received

User Activity

Helllo,Does anyone have an idea how to integrate UCCX 8.5 Premium with OTRS (Open-source Ticket Request System)?I need to have system that opens ticket automatilly when agent answers the call.I am new in UCCX so I do not even know where to begin... S...
Hi,I have CUCM 8.6, and I have installed Cisco Jabber on my cellphone. It works fine when I dial numbers without +,but when I try to dial number from my directory that starts with +, it fails. I am using H.323 protocol on gateway.Does anyone know wha...
I have 2 applications with different triggers and different CSQs. I also have one (different) agent in each CSQ. But calls to one agent (app./trigger) are being routed to both agents. Why? And how can I fix this?Thanks a lot, Svetomir
I tried to integrate UCCX with CUCM, but validation of server host name (or IP address) failed. Anyway, I clicked 'next' and continued with integration without any other problems.Does anyone know what kind of problems this could cause, if any? Thanks...
Does Cisco support 2 virtual machines (on ESXi), one for Cisco Unified Contact Center Express 8.5 and one for Call Manager 8.5?I have blade ucs b200.Thanks a lot, Svetomir
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Member Since ‎04-11-2012 04:35 AM
Date Last Visited ‎08-18-2017 03:54 AM
Posts 13
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