CUE - Auto attendant can't transfer calls to phones after PRI to SIP circuit changes. Call is hitting on the auto attendant, but when press the options, calls are not transferring.Configuration for autoattendant
Building configuration...
boot-...
Carrier update :We have made test call to 0345107525 from our landline and heard the greetings but the call was not transferred. In addition, we heard the same voice message after pressed "0" and call was disconnected automatically.As far as we check...
Hi Nithin,Thanks a lot for your prompt reply's.I can bale to call and hear the greeting, when I press the menu options (0-sales, 1-maintenance. 0 to operator) nothing works.I changed the 0 (for operator was again a hunt pilot, i have changed it to a...
Hi Nitin,These are the dial-peers for incoming call for auto-attendant
dial-peer voice 200 voipdescription Calls to AutoAttendantdestination-pattern 45107525b2buasession protocol sipv2session target ipv4:10.xx.xx.xx CUE ipvoice-class sip dtmf-relay f...
Script Screenshot, for testing option 0 is changed to phone number, otherwise all options configured as hunt pilot and calls routing to phones from there.
HI All, Thanks a lot Nitin and Roger for your quick response.I have captured 2 logs, 1 with dtmf-rtp-nte and other one after change the dtmf relay yo sip-notify.both case I can able to get the greetings and nothing happens when I press the options.Fr...