I am trying to get call records going back one year, but I'm getting a message that says no data available from before July 1, 2013.  Can someone guide me to where I can get this information for a particular phone number, as well as an internal exten...

I am trying to generate a report by extension to see the volume of calls coming in to our helpdesk line, an extension within our VOIP network.  I am able to put in a date range for a six month period, but the report truncates the number of calls to t...