About Cesar Trombeta

Cesar Trombeta · 08-07-2018

Hello to all, I have an annoying problem that is happening to a customer and until now without any viable solution. First, the systems involved: UCCX Version: System version: 8.5.1.11004-25. Its a standalone server. Backup Machine: Windows Serv...

Cesar Trombeta · 07-17-2018

Hello Community, I'm facing an issue with WebEx that any meeting started by using Google Chrome v67 or Firefox(Most actual release)has no audio at all but if the meeting is started using Internet Explorer, it works without any flaws. Cisco WebEx ...

Cesar Trombeta · 03-20-2018

Olá a todos, Possuo um caso que está com TAC na Cisco porém continua sem resolução iminente. O cliente possui apenas um DX650 e a usuária não consegue realizar o download do aplicativo via Google Play Store no telefone e nem instalá-lo. O devic...

Cesar Trombeta · 01-18-2018

Hello community, I need some advice to resolve an issue involving Corporate Directory on CUCM. Topology is CUCM cluster has 2 servers,MCS 7825I5. The problem is that no one can access Corporate Directory from their phones but I made a test con...

Cesar Trombeta · 03-09-2017

Hello,my question is: On the customer UCCX, he has 100(One Hundred)Cisco Unified CCX Standard Seat(s)licenses on the server, but actually,there is 108 agents configured.I do know that these agents will not appear in the CSD for the supervisors who ...

Cesar Trombeta · 08-13-2018

Hello Awad,See if it helps you:https://community.cisco.com/t5/collaboration-voice-and-video/quot-backup-initiation-timed-out-master-agent-might-still-be/ta-p/3135398I also have the same problem with a customer but I didn't try yet the solution above...

Cesar Trombeta · 08-10-2018

Olá,Existe sim. Veja a matrix de compatibilidade dos CSR no link abaixo(Vide que este link apenas lista as versões que hoje possuem suporte e estão sendo comercializadas):https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/unified/commu...

Cesar Trombeta · 08-07-2018

HelloCheck on the link below if your phones support this feature:https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat11_6_1.html

Cesar Trombeta · 08-07-2018

Hi,Is there a firewall between CUCM and phones?Or a router filtering SIP? Looks like there's a device resetting your connection or a device filtering your network. Try to upgrade the firmware, read the release notes of the actual firmware to see if a...

Cesar Trombeta · 07-26-2018

Hello Ahmed, Please use these links for your concerns: https://www.youtube.com/watch?v=dF4GF3vAjFs <<-- CUCM Migration 8.6 to 11.5 https://ccieroot.com/2016/04/22/upgrade-cucm-8-6-to-11-using-pcd/ https://www.cisco.com/c/en/us/td/docs/voice_i...

Member Since	‎02-01-2016 04:39 AM
Date Last Visited	‎10-26-2018 12:04 AM
Posts	27
Total Helpful Votes Received	25

User Statistics

User Activity

UCCX backup failing at attempt to compress CCXCOMPONENT in .tar file

WebEx has no audio using Firefox or Chrome

DX650 WebEx app não está funcionando

Corporate Directory Host not found CUCM 8.6(2)

Historical Reporting Inconcistency/UCCX Licenses

Re: Backup initiation timed out. Master agent might still be processing this operation or may be down. Please check 'Backup->Current Status' for latest status.

Re: Modificações do CUCM ao longo do tempo

Re: IP Phones stay in ready state all time without finesse login

Re: Cisco IP phones restarting

Re: Migration of CUCM 8.6 on MCS to CUCM 11.5 on UCS C220 M5K9