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About wplantier
08-27-2018
wplantier
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Member since
02-08-2005
73
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contact center script menu on hold music
Created by
wplantier
in
Contact Center
12-04-2009
12-04-2009
I have a script that is working. I have a menu and they want a music on hold to play while the menu ...
Incorporate US and GBNP dialing plans
Created by
wplantier
in
Unified Communications Infrastructure
12-02-2009
12-02-2009
I have my CUCM up and running and US and US to international calls are working great. After I got my...
Re: unity automated attendant
Created by
wplantier
in
Unified Communications Infrastructure
11-13-2009
11-13-2009
I got it to work. I had the forward all to vm check box check. Another question when I dial the exte...
Re: unity automated attendant
Created by
wplantier
in
Unified Communications Infrastructure
11-13-2009
11-13-2009
It is in Unity. When I dial it, it does not show up on the ports
unity automated attendant
Created by
wplantier
in
Unified Communications Infrastructure
11-13-2009
11-13-2009
I have created a CTI port in my CUCM 7 and a call handler in Unity has that CTI number. When I dial ...
Re: Prompt not working
Created by
wplantier
in
Contact Center
11-02-2009
11-02-2009
I have tried another prompt and it still didnt work.
Prompt not working
Created by
wplantier
in
Contact Center
10-30-2009
10-30-2009
I have this script pretty much working but it doesnt play the prompt in the menu triggering contact....
Press 1 to leave a message script
Created by
wplantier
in
Contact Center
10-29-2009
10-29-2009
I have a script and it works fine accept the part where I am trying to have the caller press 1 to le...
Re: UCCX script sending call to vm
Created by
wplantier
in
Contact Center
10-07-2009
10-07-2009
I am using 7.0. I started all over with a new script. My call redirect goes to an extension that has...
UCCX script sending call to vm
Created by
wplantier
in
Contact Center
10-06-2009
10-06-2009
I created this script. I validated it with the validate tool. It sits quietly for a few seconds then...
ECC variable
Created by
wplantier
in
Contact Center
10-06-2009
10-06-2009
how do I create a ECC variable for voicemails coming in?
Re: script sending calls to VM
Created by
wplantier
in
Contact Center
10-05-2009
10-05-2009
thanks
script sending calls to VM
Created by
wplantier
in
Contact Center
10-05-2009
10-05-2009
I have a basic script and it works. I adding redirect to the voicemail and it doesnt redirect the ca...
Re: Contact center script that sends call to vm
Created by
wplantier
in
Contact Center
10-05-2009
10-05-2009
Thanks
Re: dial plan mexico
Created by
wplantier
in
TelePresence and Video Infrastructure
05-05-2009
05-05-2009
Did you get the mexico dial plan to work?Thanks.
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Public Statistics
Date Registered
02-08-2005
11:37 AM
Date Last Visited
08-27-2018
06:14 AM
Total Messages Posted
73
Helpful Votes Given To
User
Helpful Count
Abdulbaseer Mohammed
5
Marwan ALshawi
5
See all >