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- About avisnyai
07-11-2018
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Member since
01-23-2004
11
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0
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1
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Created by
avisnyai
in IP Telephony and Phones
in IP Telephony and Phones
04-03-2018
06:17 AM
04-03-2018
06:17 AM
Thank you very much! That statement did the trick.
... View more
Created by
avisnyai
in IP Telephony and Phones
in IP Telephony and Phones
04-02-2018
12:36 PM
04-02-2018
12:36 PM
Good Day: Customer has a CME 11.6/CUE 8.6 system with SCCP 7931 and 7960 phones connected, plus several SIP 8851 phones. When a call comes into the system on an FXO line, if a SCCP phone answers and then transfers the caller to a CUE voice mailbox, everything works fine. However, if a SIP phone answers the call and transfers the caller to a CUE voice mailbox, the caller on the FXO line hears no audio from the CUE system.
From what I could tell, the CME is configured to use G.711 for all RTP streams. All other call functions on all the phones appear to work normally. Calls to the CUE from either SCCP or SIP phones work normally.
Any ideas on how I can troubleshoot this issue? I can provide any relevant configs/output.
Thank you!
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Labels:
Created by
avisnyai
in IP Telephony and Phones
in IP Telephony and Phones
04-02-2018
11:41 AM
04-02-2018
11:41 AM
This is the workaround I ended up implementing:
- In CME, created an ephone-dn set to call-forward-all to the CUE pilot number (3200).
ephone-dn 130 number 2.... description ** DN to transfer directly to CUE voicemail call-forward all 3200
- In CUE, edited the E.164 number associated with a user's voice mailbox so that it was prepended with the number 2.
username user1 phonenumber 3430 username user1 phonenumbere164 23430 In this example, when anyone transfers a call to 23430, the call goes directly to the voicemail of user1 at extension 3430.
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Created by
avisnyai
in IP Telephony and Phones
in IP Telephony and Phones
03-22-2018
12:48 PM
03-22-2018
12:48 PM
Good Day: Customer has a CME 11.6 system with SCCP 7931 and 7960 phones connected. The SCCP phones have the TrnsfVM softkey programmed and it worked well. Recently a handful of 8851 phones were provisioned on the system and installed. One significant issue was found: the TrnsfVM feature does not appear as an option under the softkeys or function keys. Am I looking in the wrong places, or is TrnsfVM not an option for the 8851 phones? I was unable to find any documentation regarding this issue.
Thank you.
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Labels:
Created by
avisnyai
in IP Telephony and Phones
in IP Telephony and Phones
03-21-2018
11:30 AM
03-21-2018
11:30 AM
I'm trying to provision this feature on an 8851 phone but am unable to find the option either on the softkeys or feature keys. The link to the http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmesoftk.html is no longer valid.
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Re: 7931G IP phones partially load upgr...
in IP Telephony and Phones
12-05-2013
10:21 AM
12-05-2013
10:21 AM
On a whim I tried the firmware upgrade procedure again on the two phones on 10/16/2012 (over a month after I intitally had trouble). For some reason firmware version 8.1.0.9 successfully loaded on the phones that time. The phone that had the Total Hard Reset performed on it, after it sat with a "blank" screen for a few minutes, sprang to life. I do not recall if I used a laptop or CME to provide the upgrade files that time, or why the procedure worked after letting the phones "rest".
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10-15-2012
07:42 AM
I thank everyone for their input. Here is where I am now: I agree with Jeff that a policy-map is not needed for the LAN side of the router, so I removed it. I created an access list as John and Amit suggested: =========================================== ip access-list extended TestVoice permit ip any any dscp ef permit ip any any =========================================== When I applied the ACL to outbound traffic on interface VLAN20 (which is tied to FE0, the port used for WAN): =========================================== interface FastEthernet0 description ** Metro-E connection (WIN) switchport access vlan 20 service-policy output VoIP-Trust interface Vlan20 description ** WAN ip address x.x.x.x y.y.y.y ip access-group TestVoice out =========================================== No voice packets were being matched: =========================================== Extended IP access list TestVoice 10 permit ip any any dscp ef 20 permit ip any any (131901 matches) =========================================== After that I inspected the config of the Ethernet switch at that site, and discovered that the ports were not configured to trust the DSCP markings of the traffic. After I configured the switchports to trust the DSCP markings, I saw voice packet matches in the ACL: =========================================== Extended IP access list TestVoice 10 permit ip any any dscp ef (160156 matches) 20 permit ip any any (262996 matches) =========================================== However, I still saw no matches for voice traffic on the policy map: =================== FastEthernet0 Service-policy output: VoIP-Trust queue stats for all priority classes: queue limit 64 packets (queue depth/total drops/no-buffer drops) 0/0/0 (pkts output/bytes output) 0/0 Class-map: VoIP-RTP-Trust (match-any) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: ip dscp ef (46) 0 packets, 0 bytes 5 minute rate 0 bps Priority: 70% (70000 kbps), burst bytes 1750000, b/w exceed drops: 0 Class-map: VoIP-Control-Trust (match-any) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: ip dscp cs5 (40) 0 packets, 0 bytes 5 minute rate 0 bps Match: ip dscp af31 (26) 0 packets, 0 bytes 5 minute rate 0 bps Queueing queue limit 64 packets (queue depth/total drops/no-buffer drops) 0/0/0 (pkts output/bytes output) 0/0 bandwidth 5% (5000 kbps) Class-map: class-default (match-any) 137091 packets, 9689142 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: any Queueing queue limit 64 packets (queue depth/total drops/no-buffer drops/flowdrops) 0/0/0/0 (pkts output/bytes output) 137091/9689142 Fair-queue: per-flow queue limit 16 =================== Perhaps policy-maps only work on routed interfaces? If that's the case, I may be able to change the router config so that routed port FE4 faces to the WAN, configure one non-routed port carry the voice traffic from the switch, and configure another non-routed port to carry data traffic from the switch. Any other ideas?
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10-12-2012
07:34 AM
Good Day: Customer has three 881 routers. FE0 connects to their WAN, FE4 connects to their LANs. Two VLANs are configured on FE4. Class-maps and Policy-map created to detect voice traffic: =================== class-map match-any VoIP-RTP-Trust match ip dscp ef class-map match-any VoIP-Control-Trust match ip dscp cs5 match ip dscp af31 ! ! policy-map VoIP-Trust class VoIP-RTP-Trust priority percent 70 class VoIP-Control-Trust bandwidth percent 5 class class-default fair-queue =================== Policy map applied to FE0 and FE4: =================== interface FastEthernet0 description ** WAN switchport access vlan 20 duplex full speed 10 service-policy output VoIP-Trust interface FastEthernet4 description ** To LAN no ip address duplex auto speed auto service-policy output VoIP-Trust ! interface FastEthernet4.10 description ** DATA encapsulation dot1Q 10 ip address x.x.x.x y.y.y.y ip helper-address x.x.x.x ! interface FastEthernet4.100 description ** VOICE encapsulation dot1Q 100 ip address x.x.x.x y.y.y.y ! =================== Policy map not working on FE0 (only shows traffic in class-default), but working fine on FE4 (detecting voice packets): =================== rtr-key#sh policy-map int FastEthernet0 Service-policy output: VoIP-Trust queue stats for all priority classes: queue limit 64 packets (queue depth/total drops/no-buffer drops) 0/0/0 (pkts output/bytes output) 0/0 Class-map: VoIP-RTP-Trust (match-any) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: ip dscp ef (46) 0 packets, 0 bytes 5 minute rate 0 bps Priority: 70% (7000 kbps), burst bytes 175000, b/w exceed drops: 0 Class-map: VoIP-Control-Trust (match-any) 0 packets, 0 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: ip dscp cs5 (40) 0 packets, 0 bytes 5 minute rate 0 bps Match: ip dscp af31 (26) 0 packets, 0 bytes 5 minute rate 0 bps Queueing queue limit 64 packets (queue depth/total drops/no-buffer drops) 0/0/0 (pkts output/bytes output) 0/0 bandwidth 5% (500 kbps) Class-map: class-default (match-any) 15744801 packets, 1038173964 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: any Queueing queue limit 64 packets (queue depth/total drops/no-buffer drops/flowdrops) 0/0/0/0 (pkts output/bytes output) 15744801/1038173964 Fair-queue: per-flow queue limit 16 FastEthernet4 Service-policy output: VoIP-Trust queue stats for all priority classes: queue limit 64 packets (queue depth/total drops/no-buffer drops) 0/0/0 (pkts output/bytes output) 3006/655308 Class-map: VoIP-RTP-Trust (match-any) 3006 packets, 655308 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: ip dscp ef (46) 3006 packets, 655308 bytes 5 minute rate 0 bps Priority: 70% (70000 kbps), burst bytes 1750000, b/w exceed drops: 0 Class-map: VoIP-Control-Trust (match-any) 2984 packets, 1068438 bytes 5 minute offered rate 0 bps, drop rate 0 bps Match: ip dscp cs5 (40) 4 packets, 408 bytes 5 minute rate 0 bps Match: ip dscp af31 (26) 2980 packets, 1068030 bytes 5 minute rate 0 bps Queueing queue limit 64 packets (queue depth/total drops/no-buffer drops) 0/0/0 (pkts output/bytes output) 2984/1068438 bandwidth 5% (5000 kbps) Class-map: class-default (match-any) 779609832 packets, 304290447160 bytes 5 minute offered rate 549000 bps, drop rate 0 bps Match: any Queueing queue limit 64 packets (queue depth/total drops/no-buffer drops/flowdrops) 0/0/0/0 (pkts output/bytes output) 779546599/304956945492 Fair-queue: per-flow queue limit 16 ======================== Attempted to apply policy-map to int vlan 20, but received error "Configuration failed!" Is there a way to apply this policy to FE0 and have it work? I know that ports FE0-FE3 are, so-to-speak, "special", and perhaps that's one of the limitations of those ports. Thank you.
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Labels:
Created by
avisnyai
in IP Telephony and Phones
in IP Telephony and Phones
07-21-2011
06:21 AM
07-21-2011
06:21 AM
Thank you everyone for your replies. They gave me the answers I needed.
... View more
Created by
avisnyai
in IP Telephony and Phones
in IP Telephony and Phones
07-20-2011
05:33 PM
07-20-2011
05:33 PM
Good Day: I have a customer who needs to upgrade their publisher and subscriber from CUCM 6.0(1) to 6.1(1b). According to Cisco's support matrix, this is a valid migration path. I downloaded the upgrade files, combined them, verified the MD5 checksum, and burned it to a DVD. During the upgrade on both servers, the status screen stopped updating. After nine hours, the status screen still did not update. After manually refreshing the IE page, the login screen appeared. Is there a way to verify from the CLI if the upgrade took? Thanks!
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Labels:
Created by
avisnyai
in IP Telephony and Phones
04-03-2018
04-03-2018
Thank you very much! That statement did the trick.
Created by
avisnyai
in IP Telephony and Phones
04-02-2018
04-02-2018
Good Day: Customer has a CME 11.6/CUE 8.6 system with SCCP 7931 and 7960
phones connected, plus seve...
Created by
avisnyai
in IP Telephony and Phones
04-02-2018
04-02-2018
This is the workaround I ended up implementing: - In CME, created an
ephone-dn set to call-forward-a...
Created by
avisnyai
in IP Telephony and Phones
03-22-2018
03-22-2018
Good Day: Customer has a CME 11.6 system with SCCP 7931 and 7960 phones
connected. The SCCP phones h...
03-21-2018
I'm trying to provision this feature on an 8851 phone but am unable to
find the option either on the...
Created by
avisnyai
in IP Telephony and Phones
12-05-2013
12-05-2013
On a whim I tried the firmware upgrade procedure again on the two phones
on 10/16/2012 (over a month...
10-15-2012
I thank everyone for their input. Here is where I am now:I agree with
Jeff that a policy-map is not ...
10-12-2012
Good Day: Customer has three 881 routers. FE0 connects to their WAN, FE4
connects to their LANs. Two...
Created by
avisnyai
in IP Telephony and Phones
07-21-2011
07-21-2011
Thank you everyone for your replies. They gave me the answers I needed.
Created by
avisnyai
in IP Telephony and Phones
07-20-2011
07-20-2011
Good Day: I have a customer who needs to upgrade their publisher and
subscriber from CUCM 6.0(1) to ...
Public Statistics
| Date Registered | 01-23-2004 06:33 AM |
| Date Last Visited | 07-11-2018 12:38 AM |
| Total Messages Posted | 11 |
