Hi all, I am doing some design on the HCS system. I would like to know do we need the NAT configuration for the management serverslike CUCDM, HCMF, etc? I have already done the NAT configuration on the UC application. SRND mentioned that it is not r...

Hi all,I have a question that SRND mentioned that the support for the Search and Play application is limited to clusters with a maximum of 400,000 sessions in the database. In this case, we need to set the retention period for 1 years. However, if th...

Hi all,I have a problem on the QM compliance recording. I am using CUCM with version 8.5.1.11900-21 and using QM server for recording calls for UCC agents. However we met the problem that a quarter of calls will recorded fail everyday on every extens...