About ftc232356tyui

ftc232356tyui · 05-14-2021

Hi I have recently purchased and set up 3 x WAP571's in cluster, on the bench all works ok however when deployed on site there are massive issues with signal strength for the 5Ghz range where as if we connect to the 2.4Ghz same WAP excellent signal q...

ftc232356tyui · 09-17-2012

One of my customers that we installed a UC320W a few months ago has just started having a problem, when they go of hook on the FXS port they dont get any dial tone, i have tried rebooting the box and i have also un-configured and reconfigured the FXS...

ftc232356tyui · 06-27-2012

I have recentlly installed a UC320 for one of my client and they want to upload a MOH file however when you go to tha location in the GUI the MOH upload button is greyed out and wont allow you to upload the file, has anyone had this problem and how c...

ftc232356tyui · 09-14-2010

We have recently had one of our UC520's accessed from overseas and thay have managed to create over $4000 of fraudulent calls on our VOIP account.The UC does PPPOE connection to the internet . The WAN port of the UC has a public IP address and in the...

ftc232356tyui · 04-23-2014

Hi All, I cant thank Nima enough, the bug fix worked and the system has been stable for several weeks now, the fix has saved me lots of money in travel to remote Australia and even better the customer has a fully operational / stable telephone system...

ftc232356tyui · 04-02-2014

Hi Nima,The SMB TAC Engineer could not extract the logs so at this moment i am upgradeing the firmware and hopefully it fixes my problem, if not i will have to return the unit under the RMA they issued. The system dropped about five times today durin...

ftc232356tyui · 04-01-2014

Hi Nima,Thanks for your prompt answer SMB TAC are very against me applying the new software as per email excerpt below but based on the release notes it will fix my problem of system reboots on FXO calls.I have at this stage got around the problem by...

ftc232356tyui · 04-01-2014

Hi Nima,Thanks for letting us know how to get there, 1 question can i do this remotley through the WAN port or does the upgrade drop the system to factory defaults, or if anyone else who has already done the upgrade let me know if the UC defaults. Th...

ftc232356tyui · 03-31-2014

Hi,Thanks for your response, i have tried contacting SMB support severatimes this morning ending up in India, Bulgaria and Malaysia and no one can assist in finding this patch, each time i call through to SMB support i insist on getting the US SMB te...

Member Since	‎05-26-2009 12:28 AM
Date Last Visited	‎05-16-2021 02:52 PM
Posts	14

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User Activity

WAP571 Cluster performance issues

UC320W FXS dial tone

UC320 MOH upload problem

Toll Evasion on UC520

Hi All, I cant thank Nima

Hi Nima,The SMB TAC Engineer

Hi Nima,Thanks for your

Hi Nima,Thanks for letting us

Hi,Thanks for your response,