Hello,Normally you can click on "Reports" on the left side and it brings up the list in the middle window. You can then right click the report you want to delete and select "delete". There should be stock reports created for version 8 that you woul...
I experienced a similar issue with UCCE version 8.01. The agents would "blink" in between ready and reserved. Resetting the PG user in CM would "fix" the issue. After many hours of troubleshooting this and other problems, we finally figured out t...
Sure, happy to give back to the community If I remember correctly, I came up with this formula since ASA5 no longer exists as a variable in version 8. I had trouble getting it to work until I figured out it had to be truncated. I also tried to comp...
In my instance it seems as if the recommended didn't work due to our multi skilled environment. I went with the ASA5 formula after figuring out how to use it correctly. I believe I ended up having to truncate the result for it to work.
I would check the event viewer on the PC and make sure it isn't losing network connectivity. I had the same issue once and the network card was flaking out.