Hi AllI know from a script how to send notifications to a supervisor if no agents are ready but how can you acheive this if there are no calls coming inbound/no script is activated? I haved looked through the supervisor work flow administrator and th...

Hi AllI am calling a subflow from a main script however none of the prompts will play. Unable to do a debug as its a subflow however if I set this up as a normal script the prompts work...Any ideas?

Hi AllI thought it was possible to set up a system wide configuration setting so that when a user is being played a subscribers greeting, the system will straight away afterwards play a message to say "press 0 if you would like to return to the opera...