I'm wondering if anyone has encounter an issue similar to this. Assisting a customer with a call on hold issue, when a caller calls into the corporate phone system from the PSTN, after being placed on hold for 15 minutes or more the calling party cat...
Looking for some insight. I have a couple of wireless third party SIP phones configured in my Call Manager. Whenever I got to make a transfer from the SIP phones, both blind and consult transfer. I get a busy tone on the SIP phone after completing th...
I have a question, which I'm a little confused on. So I'm setting up and testing time of day routing. I have an on shift and off shift partition the partitions are in my PSTN Trunk CSS and the CSS for my phones and ordered accordingly, on shift above...
I know this is an old post, but I have the same issue. But it is with a 7821 and my CM is 9.1.2, I downloaded the cnf.xml and see that TVS is using an IP address. The phone isn't configured with DNS. I'm a little stumped and out of ideas. I've been r...
Indeed it is, I will be doing more monitoring and testing today with the customer, and will be definitely have the customer use the port monitor. I have yet to look at the packet capture.
Yes the transfer completes fine. I looked through the traces, the call/call legs look like a normal call. You maybe be right about the the CUCM sending the cancel message. Is there a way I can correct that issue?
