HelloWithin UCCX Desptop Web admin page there is the option to enable Unified Presence Integration for CAD Agents/Supervisors.UCCX 8.5 and Presence Server 8.5 is running agains our CUCM 8.5 installation, CUPS clientes are working fine except the inte...

We have a UCMBE 8.6.x 5000 licensed for 250 users including Unity Connection 8.6.1, have LDAP integration and assigned users with corresponing phones and VM profile.Within Unityconnection importing users from CMBE (LDAP SYNC) can create all users, bu...

We have ASA 5510 8.2(1) and IOS 1841 12.4(15)T1 configured at the ASA with a fixed Internet address and at the 1841 a Static/Dynamic Address. VPN IKE/IPsec tunnel works fine, but to cross traffic sessiones must be present such as ping or any other se...

We have CM 4.2(3) and a remote gatekeeper to register trunks. They register OK and conversations flow.Becasue of network latency sometimes the Call Manager losses connectivity 1-2 seconds (2-3 ping) to the Gatekeeper, then at CM App event log we get ...

Has anyone implemented succesfully forced authorization codes within Call Manager Express. The only way we have done so is having COR-List for each phone and then make a translation called using #code#outsidenumber and/or having for each auth code a ...