Hi, I am trying to add Fax in CME. I have added the following configuration, and I cannot add ephone assignment it kept asking for Mac address, and calling the number it always give busy signal...stcapp ccm-group 1stcapp!stcapp supplementary-services...
Hi, I have a customer has a UC560, for some reason the unit lost part of its VPN and SSL VPN configuration. The CCA does not want to go into SSL configuration - it keep asking to delete some of the configurations, and the VPN (IPSec part) is always g...
Hi,I have a potential customer is a doctor's office. They want to know if the voicemail can accept the voicemail and have the caller dial the call back number, the information either to be sent to the doctor via email or text message.The main reason ...
Hi,I know Cisco UC has integration with Microsoft Office Communicator and Lync. Not sure if it works with UC500, and not sure if it works with the "cloud" edition, Microsoft BPOS, and/or Office 365?And what is the roadmap for this?John
Hey, Marcus!Thanks for replying so quickly!I have seen this document - it was for CRM server on-prem. Is there any possibility to connect to CRM Online?John
Hi, David,Thanks for the quick reply - I am upgrade to CCA 3.1 now. It's not an option for the upgrade yet. And I cannot get a screenshot for the errors. But they are generic - VPN server error is Java popup I am sure everyone got that before. And t...
Hi, David,Thanks for your reply.One problem is the caller ID usually only showes the caller's Hospital or Nursing home's main number, it would not have the extension number. So this information might need to be engered manually through phone's dial p...
