Member since ‎10-24-2022

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  • 10 Posts
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Hello,We have a Cisco SIP Proxy 10.2 in our environment. We need to use CA signed certificate for it, and our security team requests that the cert request should have parameters like Organization, OU, Location... in correct format. However, I can not...
Hello,We have a PCCE 2000 agent system with Outbound option. Based on Reference design, we can only 1 Dialer per Agent PG. And because this is PCCE 2000, there is only 1 PG, so we have only 1 Dialer. My question is: with 1 dialer, can we use multiple...
Hello,We currently have a PCCE 12.0 which is serving agents in 3 physical locations. Each location has its own Ingress Voice GW and VVB (1 pair of VVB). I realized that the CVP is now picking VVB for calls in circular but not per location (example: c...
Hello,We have a PCCE 12.5 2,000 agent deployment and we want to (1) upgrade it to 12.6 and (2) expand the deployment to support 12,000 agents. The upgrade process is well documented by Cisco and should not be an issue. But I have not been able to fin...
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Member Since ‎10-24-2022 08:04 PM
Date Last Visited ‎01-30-2023 12:41 AM
Posts 10
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