We have IPCC 6 with the outbound option. When almost very agent logs out at once then the CTI server fails and restart...Does anyone has an idea why?regards,Rutger
Thanks for your answers. I our case not every agent logs out there will always be a few loged in. So the agents who are loged in are disconnected and the call is gone. I am talking about an IPCC 6.0 installation with CAD.
