Hello Supports,
I'm curious how ICM Internet Script Editor doing with the Department.
I'm create Department Administrator with Script Editor role which is assign to only 1 department. When i access Script Editor i can edit any script in the s...
Hello, Is it possible to throw custom Hotevent from Java code? My intention is to throw this custom event from Java file when back-end integration error like WebService timeout etc. So how to i archive this? Do you have a code example? ...
Hello, Currently i can't find a way to catch all of the error. I think vxml error is find as i can catch it via HotEvent and has Exit state to continue the flow like transfer to CSR. But the problem is how to catch global Java exception f...
So look like if CVP version is lower than 10.5 best choice is1. Use Error Element and select Queue from ICM in case of Cisco Exception (SayItSmart etc.).2. Catch all Java Exception in source code and have a Decision Element to check whatever it's err...
Hello Paul,I don't have 10.5 to try yet. Currently i'm working on V9. Is it corrent that it is no possible to throw HotEvent from ActionElement?And do you have any code example to add the custom event to the root document?
